Guest Experience Manager – Southern Suburbs Cape Town

Salary – R35 000

Reservations / Revenue Manager or Rooms Division Manager

Senior management appointment

Minimum 5 years in hospitality, short-term rentals or property management, with minimum 2 years managing a team, ideally 4–8 people

Someone who sits between hospitality, property management, revenue management and owner relations

Must have managed CRM (Customer Relationship Management) and guest experience function as a department head – warmth alone is not the
brief – COMMERCIAL judgement is.

Experience with PriceLabs (or another revenue-management platform)
Hostaway or an equivalent PMSA
understanding of the Airbnb / Booking.com / OTA environment
A background in a boutique hotel, villa operation or aparthotel over a 300-roomproperty
Any candidate who is currently in a hybrid role covering guest experience, owner management and revenue at the same time, even if their title looks unrelated to this title.
A valid driver’s license and access to a reliable vehicle are required.

If you are a South African national living in the Cape Town area, with at least 5 years experience in Guest Experience in a hospitality environment, then kindly email ryan.rdrecruitment@gmail.com with the heading GUEST EXPERIENCE MANAGER Southern Suburbs, and Ryan will reply to you.

Or simply complete and submit the short online form below.

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